. >> reporter: they were from lawrence labs and came saturday afternoon to pick up a friend. their own security policy says they can't leave weapons in their vehicle associate they both came in with their guns. they were polite, even asking questions at the information booth but they didn't call ahead to the airport or police. >> if you are an officer and on someone else's territory you want to check in that you can work together, minimize the chances for misunderstandings. >> reporter: look closely you can can see small light colored shoulder patches. with combat boots and military type uniforms they looked official. that helped explain why nobody reported the unusual visit for more than 24 hours. there was also no policy on what to do when it happened. police called it an embarrassing break down in communication and have started a review. if you think about it they had a couple of options. one was could have stayed in the vehicle with the gun or both could have stayed in the vehicle, called their friend on the phone and met them at the curb. police say they weren't showing